How to use Pawlio

Create your free account

Tap Try It Free Now (or Log in ▾ → Individual account). Then tap Continue with Google, or type your email and tap Send me a magic link and open the link we send you.

No password and no credit card. Free includes every feature for up to 3 pets.

Add your first pet

On your dashboard, tap + New pet. Only a few fields are needed to start:

• Pet name and Species (dog, cat, rabbit, bird or other)
• Owner / client name and Contact (email or phone)
• Vaccine type (for example, Rabies) and its Next due date

Tap Save pet. That’s it — the pet now shows its vaccine status.

Add a photo and the vaccine card

In the pet form, tap 📷 Take photo or 🖼 Choose from gallery. Use the Photo position slider so the face shows.

Under Vaccine card photo, add a picture of the owner’s paper card, so you have a copy on file.

Fill in the full profile (optional)

Whenever you have it, add breed, sex, weight, microchip, client address, vet name and phone, allergies, grooming style, next groom due, walks, daily schedule and behavior.

Under Other vaccines & medications, add DHPP, Bordetella, flea & tick or anything else with its due date, then tap + Add vaccine / medication.

Read your dashboard

Each pet shows Up to date Expiring soon or Overdue. Expiring soon means due in 30 days or less.

At the top you’ll see counters for pets, up to date, expiring and overdue — plus a yellow banner for anything due within 7 days and a red one for 3 days or less.

Share a pet’s record

On the pet’s card, tap Card / PDF. Then tap Print or Download PDF to send it to the owner.

To print several at once, tap 🖨 Print cards in the top bar, tick the pets and tap Print selected. Cards are laid out to save paper.

Send a day report

After a visit, tap Report on the pet’s card. Choose Meals, Walk / potty and Mood, and add notes — only what you choose goes into the message.

Tap Copy text and paste it into a text message or email to the owner.

Turn on vaccine reminders for owners (optional)

In the pet form, add the Owner email and tick Email this owner a reminder. Pawlio emails the owner 30 and 7 days before each vaccine is due, signed with your business name; replies come to you.

Only turn it on with the owner’s permission. Owners can stop the reminders with one click.

Keep records up to date

When a pet gets a new vaccine, tap Edit, change the due date and save. The status updates right away.

Upgrade or renew

Tap Upgrade plan in the top bar (it says Plans & renewal once you are on Pro). Pro is $59 a year for up to 30 pets — the first 50 customers pay $39 for their first year. One Pet Pack adds 30 more pets until your Pro renewal date (prorated, $25 for a full year).

Payment is through PayPal, once a year, with no auto-renewal and a 30-day money-back guarantee. Pawlio emails you 30 and 7 days before your plan ends; renew early and the new year starts when the current one ends.

Create your Team account

Tap Log in ▾ and choose Team account, then I’m the administrator. Sign in with Google or a magic link.

Complete your business profile

Tap 👤 Profile and add your name, business name, phone and city. This is how your business appears to your team and in your day reports. Tap Save profile.

Pick your group username

Tap 👥 Team. Choose a short, unique name for your business, like happy-paws-austin, and tap Save group username. You only do this once — caregivers use it to sign in.

Add your caregivers

In 👥 Team, under Add a caregiver, type their Name and a Password (at least 8 characters — or tap Generate), then tap Create login.

Pawlio shows the password only once — copy it now. Then tap Copy link to get their personal sign-in link.

Add pets and assign them

Add pets with + New pet, just like an individual account. Assign each one in any of three ways:

• Pick a caregiver in Assign to caregiver inside the pet form.
• Use the assign menu on the pet’s card.
• Tick several pets, choose a caregiver in Assign to and tap Apply.

Caregivers only see the pets assigned to them.

See who changed what

Every pet card shows who edited it last, and when. You always see the whole book.

Manage your team

In 👥 Team: tap Reset to give a caregiver a new password (shown once), or Remove when someone leaves. Their access ends right away and their pets go back to Not assigned.

Bring pets from an Individual account

Used Pawlio on your own before? Sign in to Team with the same email: a banner offers Copy to Team to bring your pets over in one click. Your Individual account keeps them.

Upgrade or renew

Tap Upgrade plan (or Plans & renewal). Team Pro is $149 a year (6 caregivers, 120 pets) and Team Master is $299 a year (20 caregivers, 400 pets). Moving up from Team Pro? You get credit for the time you have left.

If a paid plan ends without renewal, nothing is deleted: records become read-only for you and your caregivers until you renew.

Open your personal link

Your administrator sends you a link. Open it — your group username and name are already filled in.

No link? Go to pawlioapp.com, tap Log in ▾, choose Team account and then I’m a team member.

Sign in

Check Group username and Your name, type the Password your administrator gave you, and tap Sign in.

See your pets

You land on My assigned pets. You only see the pets your administrator assigned to you. If it’s empty, ask them to assign your pets.

Check vaccines before every visit

Look for the status on each pet: Up to date Expiring soon Overdue. If it says overdue, tell your administrator before the visit.

Update records and send reports

Tap Edit to update notes, visits or vaccine dates. Tap Report to write a day report, then Copy text and send it to the owner.

Tap Card / PDF or 🖨 Print cards to print or download records.

Forgot your password?

Ask your administrator — they can reset it from 👥 Team in seconds.

See a “read-only” message?

Your team’s plan has ended. You can still see and print your pets; ask your administrator to renew so you can edit again.